Kurdish Studies

ISSN: 2051-4883 | e-ISSN: 2051-4891
Email: editor@kurdishstudies.net

Corporate Social Responsibility: A New Perspective

Farid M. Qawasmeh
Associate Professor, Business Administration, Jadara University, Jordan.
Amer Muflih Al-Kufahy
Marketing Department, Jadara University, Jordan
Mahmoud Ali Al-Tahrawi
Customs & Tax Department, Jadara University, Jordan
Esraa F. Qawasmeh
Human Resources Management, Jadara University, Jordan
Keywords: Corporate Social Responsibility, Mobile Operators, Telecom Industry, Jordan..

Abstract

This study aims to assess Corporate Social Responsibility (CSR) performance among several telecom companies operating in Jordan. To achieve the study objective, the researchers developed a questionnaire consisting of (35) items, distributed among seven dimensions. The study population consisted of all management positions in three major mobile operators in Jordan totaling around (700) managers; while the sample size was (242) respondents being selected randomly representing (34%) of the population.  The most important result of the study is as follows: CSR performance assessment scored high (3.95) on Five-point Scale, while the main recommendation of the study is the following: To enhance CSR initiatives in Jordan telecom industry so as to promote the company's image and encourage ethical behavior standards at work and encourage intellectual property rights and institutional ethical behavior.

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Keywords

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