The Secretariat of the Langsa City People's Representative Council in determining technical policies in accordance with the general policies set by the leadership and members of the Langsa DPRK, Aceh Province is not optimal because the determination of technical policies is not in accordance with the general policies set by the leadership and members of the Langsa DPRK, Aceh Province. This research aims to analyze in depth: (1) The Bureaucratic Performance of the Langsa City DPRD Secretariat in Determining Technical Policies in Accordance with General Policies Determined by the Leaders and Members of the Langsa DPRK Aceh Province; (2) Quality of service of the Langsa City People's Representative Council Secretariat in Determining Technical Policies in Accordance with General Policies Determined by the Leaders and Members of the Langsa DPRK, Aceh Province; (3) What organizational factors influence the Langsa City People's Representative Council Secretariat in determining technical policies in accordance with the general policies established by the leadership and members of the Langsa DPRK, Aceh Province. This research uses a qualitative descriptive approach, with primary data sources collected through interviews (Matthew B. Miles and A. Michael Huberman, Edition 3, 2014) with informants: (1) Head of Langsa DPRK; (2). Secretary of the Board; (3). General Administration, Program and Finance Section; (4). Sub Division of General Administration and Personnel; (5). Program and Finance Sub-Division; (6). Legal and Judicial Department; (7). Subdivision of Legislative Regulations; (8). Trial Sub-Section; (9). Budgeting and Supervision Section; (10). Budgeting Sub-Section; (11). Supervision Subdivision; and (12). Mayor through Langsa City Regional Secretariat; (13). Chairman of the Legislative Body; (14). Chair of the Honorary Council, while secondary data sources were collected through reviewing Recover Ecosystem documents. The results of the research show that the Bureaucratic Performance of the Langsa City People's Representative Council Secretariat in Determining Technical Policies in Accordance with General Policies Determined by the Leaders and Members of the Langsa City DPRK, Aceh Province is still dominated by characteristics and culture, which are the life experiences of managers at the City People's Representative Council Secretariat Langsa. , can be in the form of behavior, beliefs and way of life of managers at the Langsayang City People's Representative Council Secretariat which can be seen from the dimensions: (a) Management services at the Langsa City People's Representative Council Secretariat are carried out by the Langsa City DPRK Secretariat without ignoring the principles of public service so that the service can be achieved. quality; (b) In terms of structure, existing regulations or procedures can influence the implementation of services and service users, but in reality the implementation of services. The determination of technical policies in accordance with the general policies determined by the leadership and members of the Langsa Aceh Province DPRK is largely determined by the wisdom and awareness of bureaucrats; (c) There needs to be cooperation between Langsa DPRK Secretariat officials and the Aceh Provincial Government in providing technical policy determination services in accordance with general policies determined by the leadership and members of the Langsa Aceh Province DPRK, through precautionary measures. This research recommends: (1) Considering the culture of society which has more trust in the Langsa DPRKS Secretariat officers of Aceh Province, the Langsa DPRKS Secretariat of Aceh Province must carry out approaches and guidance through service officers to determine technical policies in accordance with the general policies determined by the Langsa DPRK leadership and members. Aceh Province; (2) The number of existing employees is compared to the limited number of jobs, so it is necessary to divide tasks according to main tasks and areas of function so that it will simplify the process of providing services and service users, but in reality the implementation of services by the Langsa City People's Representative Council Secretariat in Determining Technical Policies is In accordance with the General Policy Adopted by the Leadership and Members of DPRK Langsa, Aceh Province; (3) The need for cooperation between the Secretariat of the Langsa City People's Representative Council in determining technical policies in accordance with the general policies set by the leadership and members of the Langsa DPRK, Aceh Province through preventive measures.