The Effects of Implementing Artificial Intelligence Systems on Enhancing Educational Services' Quality from the Perspective of Employees at Alzaiem Alazhari University-Sudan
Dr. Safa Mohamed Elwathig Ibrahim
Department of educational technology, Faculty of education, King Khalid University, KSA
Department of educational technology, Faculty of education, King Khalid University, KSA
Keywords: Artificial intelligence, quality of educational service, Alzaiem Alazhari University.
Abstract
Artificial intelligence (AI) broadly refers to any human-like behavior displayed by a machine or system. The purpose of this study was to understand how artificial intelligence may enhance educational services. A questionnaire was used to collect data from 80 randomly selected members of the teaching staff who work at Alzaiem Alazhari University in the academic year 2021–2022. The data was analyzed using the descriptive approach. The results showed that using AI significantly enhanced the standard of educational services. Based on the findings, it is recommended the implementation of AI and other modern systems in the academic and professional programs at the university.