Kurdish Studies

ISSN: 2051-4883 | e-ISSN: 2051-4891
Email: editor@kurdishstudies.net

E-government Application in Kuwait

Mustafa Farouk Majeed
University of Al-Nahrain, College of Political Sciences
Aya Sadiq Juma
University of Al-Nahrain, College of Political Sciences
Keywords: Kuwait government, E-Government, Information and Communication Technology, electronic government services, improving government experience, paperless procedures..


Kuwait is witnessing a shift towards efficiently delivering government services through the adoption of Information and Communication Technology within the framework of the E-Government initiative. The implementation of E-Government in Kuwait aims to enhance the experience of citizens and residents in interacting with government services. This application facilitates easy access to a wide range of services, including job applications, government requests, and personal data inquiries. Electronic verification and digital signature technologies reduce paperwork and enhance the efficiency of administrative processes. The application offers diverse services such as appointment scheduling, direct communication with government entities, and tracking application statuses. Its user-friendly design makes it easy for users to understand and utilize various functions. By improving communication and encouraging electronic participation, the application promotes transparency and builds citizens' trust in government work. This shift towards E-Government reflects a commitment to enhancing user experience and achieving greater efficiency in delivering government services. The E-Government initiative in Kuwait is part of the state's efforts to achieve digital transformation, and continuous development and improvement are expected to meet the needs and expectations of citizens in the era of modern technology.

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