Kurdish Studies

ISSN: 2051-4883 | e-ISSN: 2051-4891
Email: editor@kurdishstudies.net

AI-Enhanced IT Governance: Fostering Autonomy, Decision-Making, and Human Accountability

Shoroq Alsharari
Department of Software Engineering, Faculty of Information Technology, Al-Hussein Bin Talal University, Ma’an 71111, Jordan
Laiali Almazaydeh
Department of Software Engineering, Faculty of Information Technology, Al-Hussein Bin Talal University, Ma’an 71111, Jordan
Enas Abu Jrai
Department of Basic Sciences, Ma’an University College, Al-Balqa Applied University, Salt 19117, Jordan
Ibrahim Ali Alnajjar
Department of Computer Science, College of Computer Information Technology, American University in the Emirates, Dubai 503000, United Arab Emirates
Keywords: .

Abstract

The accelerated incorporation of Artificial Intelligence (AI) technologies into the Information Technology (IT) landscape presents both prospects and challenges for governance frameworks. This mixed-methods study provides an exhaustive examination of the role of AI in IT governance. The research is rooted in STEM disciplines and employs a two-pronged approach, focusing on autonomous decision-making in AI and human accountability. Quantitative analysis includes an evaluation of core algorithms pivotal to AI governance, such as decision trees, neural networks, and reinforcement learning models. Parameters like efficiency, ethical alignment, and organizational adaptability are quantified using robust statistical methods. Additionally, qualitative meta-analysis is conducted using NVivo software to assess existing literature, thus enabling a thematic analysis that highlights issues around human accountability and ethical challenges. The study reveals that while AI integration into governance frameworks presents several advantages, it requires a balanced approach involving human oversight and ethical safeguards. Our research fills a critical gap in existing literature by offering empirically backed, actionable insights that are of utility to IT professionals, organizational leaders, and policymakers.

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Keywords

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