Kiet Hong Vo Tuan Truong, Tri Minh Nguyen, Tuyen Thi Kim Tran, Ngan Tran Thuy Pham, Huong Thi Bich Nguyen, and Minh Thi Ngoc Do, “Influences of E-Logistics Service Quality On Gen-Z Customer Satisfaction and Loyalty in Mekong Delta, Vietnam”, Kurd. Stud., vol. 11, no. 2, pp. 3226–3244, Dec. 2023.