Cross-Cultural Design Process: Solving Conflicts and Emphasizing Local Cultural Values

Abstract

This article focuses on delivering cross-cultural design processes (CCDP) to resolve disputes in cultural tourism communities. The method used a mixed methods approach based on the pragmatism paradigm. The researcher employed a case study and Inquiry-Based Learning with the design process, leading to more meaningful and culturally sensitive design solutions. The results found that the verification process with stakeholders makes the interior design work that does not cause conflicts, making locals and tourists recognize the value of social-cultural identity in the same direction. Consequently, this process helped better understand communication and interaction with users, locals, tourists, and cross-cultural designers.